Navigating the Human Side of the Laundry Business

An outline of a proactive strategy for maximizing staff resources

Partner, Katie Cosgrove, contributed to TRSA’s Textile Services’ July feature writing about how commercial laundries can lean in to their HR and people strategies. She highlights why HR matters, common challenges commercial laundries are facing and how that impacts talent, managing against generational expectations and more.

In summary, the linen, uniform and facility services industry must proactively address these human-centered challenges to thrive in today’s evolving workplace landscape. By understanding and bridging generational differences, implementing effective recruitment/retention strategies, measuring people and operational metrics and enhancing management skills, companies can create a resilient and dynamic workforce that’s poised for success.

You can read the full article here.